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Warranty terms

What the HavoCare warranty covers

The period and completed work are recorded with the order. Your phone number and order number identify the request.

01

Periods

  • ✓ Up to 12 months for installation work.
  • ✓ 90 days for completed repair work.
  • ✓ 14 days for cleaning and drainage work.
  • ✓ Installed parts follow the manufacturer or supplier warranty where provided.
02

Included

  • ✓ Reinspection of the relevant work area.
  • ✓ Correction of a confirmed defect within the agreed order scope.
  • ✓ Enquiries through +998 90 900 94 16.
03

Not covered

  • ✓ A new fault unrelated to the completed work.
  • ✓ Factory defects or normal wear of an old component.
  • ✓ Power surges, mechanical damage or misuse.
  • ✓ Intervention by third parties after the order.
04

Free cleaning after installation

Within six months of a HavoCare installation, the customer may request one free cleaning of the indoor-unit filters. Deep cleaning and drain work are priced separately.

Daily 08:00–22:00

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